CUSTOMER ONBOARDING CHECKLIST
Mutual Fund & Insurance Services
At SPOTLITE SERVICES, we aim to make the onboarding process simple, transparent, and convenient. Customers can use the following checklist to prepare the required information and documents.
📌 A. Common Customer Details
☐ Full Name as per official documents
☐ Date of Birth
☐ Mobile Number & Email ID
☐ Current Residential Address
☐ PAN Card
☐ Aadhaar/other accepted KYC document
☐ Bank Account Details
☐ Nominee Details
☐ Recent photograph, wherever applicable
💰 B. Mutual Fund Onboarding
☐ Complete applicable KYC requirements
☐ PAN and identity/address verification
☐ Bank account verification
☐ Understand investment objective and financial goals
☐ Assess investment time horizon and risk profile
☐ Select suitable mutual fund category/product after understanding its features and risks
☐ Decide investment mode – SIP, lump sum, etc.
☐ Complete required application/transaction forms
☐ Review scheme documents, costs, risks and applicable terms
☐ Keep transaction confirmation and account details safely
🛡️ C. Insurance Onboarding
☐ Identify insurance requirement and purpose
☐ Provide accurate personal information
☐ Provide required identity/address documents
☐ Select appropriate policy type and coverage
☐ Provide nominee/dependent details where applicable
☐ Complete proposal/application form honestly and accurately
☐ Provide medical or other information/documents when required
☐ Review premium, coverage, exclusions, waiting periods, deductibles and policy conditions
☐ Make payment through authorised channels
☐ Receive and securely store the policy document
🔍 D. Before Finalising Any Service
☐ Verify that all information provided is correct
☐ Understand applicable charges, terms and conditions
☐ Ask questions if any feature or condition is unclear
☐ Never sign incomplete or blank forms
☐ Keep copies of submitted documents and confirmations
☐ Review the service/policy periodically as circumstances change
🤝 Our Commitment
SPOTLITE SERVICES provides guidance and assistance throughout the onboarding process. Our objective is to help customers make informed decisions while maintaining transparency and responsible service practices.
SPOTLITE SERVICES – Guiding Your Financial Needs.
The actual documents, KYC requirements, eligibility criteria, underwriting requirements, charges, and procedures may vary depending on the mutual fund, insurer, product, and applicable regulations. Investment and insurance products are subject to their respective risks, terms and conditions. This checklist is for general guidance and does not constitute personalised financial or investment advice.
— Admin —
